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Support

How can we help?

Nimbus Drive is in pre-launch. We’re a small team and we read every message.

Email support

support@nimbusdrive.app

We aim to respond within 2 business days.

Common topics

Recovery and file access

If you can no longer access your files through the app, the recovery tool can help.

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Billing and subscriptions

Pro subscriptions are managed through Google Play. Refunds follow Google Play's standard policy.

BYO Telegram credentials

Setting up your own API credentials reduces shared-infrastructure risk and is available on all plans.

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Privacy and data

Questions about what data we collect and how we use it.

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Terms and legal

Terms of service and other legal documents.

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Not finding what you need? Email us at support@nimbusdrive.app and describe your issue in as much detail as possible. Include your device model and Android version if reporting a bug.